Mesker Openings Group believes in more than just delivering the highest quality product, we believe in offering a range of services and solutions to meet customers needs.
Speed to Market
Speed to Market is at the heart of the people, processes and technology found in Mesker Openings Group and our family of brands. Our focus on providing quality products with quick ship manufacturing ensures we meet customer needs and drives everything we do.
This philosophy is about more than just quick ship manufacturing. We believe it’s about the entire process – how our sales teams help find the best solutions, how we manufacture custom product or provide quick turnaround service centers for stock products, how we ship products to customers and the responsiveness of our customer service department to address any questions or additional needs. With strategic locations and large in-stock product, we are able to provide customers what they need, when they need it.
HMX was built on our quick ship process and the ability to get products to market faster than anyone else. Today, this innovative technology has changed the marketplace in hollow metal doors and frames. We offer the best in quality, custom products in a time frame that meets customer needs.
HMX Xpress Lead Times (frames and doors):
Try HMX’s Xpress Services* today and experience:
The fastest lead times in the industry. · Quoting and order processing through our knowledgeable sales staff. · Quoting in hours not days – even over the phone while you wait! · Dependable, “ship when we say it will ship” service. · Professional packaging to ensure your doors and frames arrive in excellent condition
*Subject to capacity. Restrictions apply.
Distributors are forced to operate lean in today’s highly competitive business environment. Operating with fewer staff and less inventory, they depend on their factories to do more today than just supply quality products. Our Project Services team was formed to meet the changing needs of the modern door and hardware distributor. We’ve combined our world-class service and industry-leading lead times with a dedicated Project Services team to provide our distributors with:
- Competitive project specific pricing
- 3-4 week lead times typical
- Approved door/frame and hardware schedule coordination
- Custom CAD drawings
- Project management
- Direct factory to job site shipping
Fab and Weld Shop Services
Mesker Openings Group also provides fab and weld shop services. We believe this adds to the value we offer our customers as our goal is to provide innovative solutions to meet their needs today. Our services include:
- Welded sidelites, borrowed lites, transoms and many other configurations
- Custom lock preps, strike or hinge locations, door cutouts – more are available upon request
- State-of-the-art fabrication equipment dedicated to stainless steel doors and frames
Personal Customer Service
At Mesker Openings Group, our customer service team is dedicated to providing customers with the answers and solutions they need. With access via phone or online chats, our team is available to help whenever needed. We know the personal relationships, not only provide a resource to customers, but also a confidence in our team to help in any situation. Our unparalleled customer service is one more thing that sets us apart from other manufacturers. See what our customers have to say about us:
Mesker and Design Hardware’s staff are much more personable compared to our experience with other companies. They care about customer feedback and are responsive to our concerns.
– Store Manager
Design Hardware is there for the customer. I want to work with them because I know they support us wholeheartedly.
Pool Trucking and Logistics
Regular pool truck routes and will-call services available from all Mesker distribution and trans-docking facilities.
- Eliminate freight damage
- Reduce freight costs
- Consolidate hollow metal, hardware & wood door shipments to improve operational efficiency with single source accountability for all of your door, frame and hardware needs
Design Hardware offers keying services with a range of options:
- Basic keying
- More elaborate master and construction keying
- Standard core cylinders
- Interchangeable core cylinders
Design Hardware tracks and stores keying records on MasterKing HPC software.